Our Vision

Democratizing freight forwarding so customer experience prevails.

About us

Breaking barriers for freight forwarders

We are breaking barriers for small to mid-sized freight forwarders, building an ecosystem in which freight forwarders can thrive. Best-in-class rates, automation of end-to-end processes and a relief of administrative tasks are the new reality.

Live chat

Real-time chat, exceptional experiences

Offer live chat support to your customers. Our chatbot seamlessly transitions to human agents when needed.

  • Real-time tracking Monitor activities and conversions instantly.
  • Performance analytics Identify top performers, and optimize.
  • Payout automation Seamless and timely transactions.
Your chatbot, your rules

Sierra is more than
a chatbot software

Tailor the responses, and interactions to fit your business identity.

  • Powerful task management Stay organized, collaborate seamlessly.
  • Intuitive project overview Streamline communication, track progress.
  • Analyze and track traffic Unlock insights and optimize strategies.
Company values

Discover the values
that unite us at Voyfai

Our team has very diverse experiences and backgrounds but a set of shared beliefs and values unites us and is making every collaboraton a joy.

Entrepreneurs
at heart

Our essence is rooted in the entrepreneurial spirit, embracing grit and a bias for action. We encourage ownership, urging every team member to take initiative and drive results. This proactive mindset fosters innovation and propels us forward.

Excellence
is our creed

Operational excellence guides us, with a focus on customer obsession and solving critical challenges. We value frugality, optimizing resources to achieve our goals efficiently, ensuring we deliver outstanding value to our customers.

Together
we win

Unity is our strength, where diverse opinions spark innovation. We blend fun with professionalism, fostering a supportive environment that encourages continuous growth and improvement through constructive feedback.

Executive Team

Get to know the
team behind Voyfai

Voyfai's leadership unites unparalleled expertise and a shared vision, supported by a dynamic team poised for groundbreaking achievements.

Adrian Detlefs

Managing Director & Co-CEO

Adrian is the strategic thinker behind Voyfai, fueled by a deep passion for post-merger integrations

James Maund

Managing Director & Co-CEO

James is a math wizard and seasoned dealmaker, bringing deep expertise in M&A from his times at JP Morgan.

Thomas Favre-Bulle

Managing Director & CTO

Thomas is a tech visionary with a wealth of experience who thrives on disrupting the norm with the latest AI innovations.

Career at Voyfai

Join the voyage

Dive into seamless automation, impeccable customer interactions, and effortless integrations.

Start free trial
All Features

Discover everything
you can do with Sierra

Explore our suite of features designed to streamline your operations, drive sales, and enhance customer satisfaction.